Our Services

At Effective Recoveries we:

• Prevent
• Manage
• Collect
• Enforce

We offer our clients a holistic approach to debtor management – we want to work with you to increase your turnover. ER is with you each step of your debtor management.

PREVENTION

ONE OUNCE OF PREVENTION IS WORTH ONE POUND OF CURE

Our services include:

• Reviewing all documentation and making recommendations
• Training Staff
• Preparation or review of Credit Policy
• Setting up credit recovery systems

We have extensive experience in presenting workshops and seminars tailored to your needs and specific matters that occur within your industry.

Our experience also allows us access to experts in other fields, such as liquidation and bankruptcy. Our experts make themselves available to our clients for answering specific questions that may arise or training.

MANAGE

We recognise that not every organisation has an account receivables department nor does it want to. We fill this gap with our expert team of credit professionals.

Our services include providing expert staff to attend to the collection of debts either at your office or ours. We usually undertake this service in your organisation’s name.

COLLECT

DEBT COLLECTION IS NOT A PROCESS

• We do not treat all accounts the same
• We listen to you regarding your industry and needs
• We make recommendations on the best strategy for the collection of your debts based on the information you supply us
• We allocate your accounts to our most appropriate collection area and operators

We recognise that the collection of services is not the same as the collection of goods. Services, by their very nature, are unique. We have operators that are experienced in the collection of services and indeed, are only employed to collect debts arising out of the provision of services.

ENFORCE

We use Rothwell Lawyers as our preferred legal advisor. Our relationship with Rothwell Lawyers assists you as:

• We have immediate access to legal advice as necessary
• Rothwell Lawyers makes itself available to our clients to answer any legal questions that our clients may have;
• Rothwell Lawyers is on-line with the Victorian Court system. All legals are issued within 24 hours of receipt of instructions;
• Rothwell Lawyers conducts regular seminars on topical issues which all clients are invited to attend.